The filter is cheap. The stop to change it is not.

What’s inside

• What a consumables stop costs

  Drive time, technician time and the part added up per stop, rather than per filter.

• Stocking the right sizes

  Truck and warehouse stock set from the agreement base's equipment records, so the right part is on hand.

• Included or billed

  Deciding which consumables are included in the agreement price and which are billed, and saying so plainly.

• Visits that exist only to change a part

  Whether those visits should be combined, rescheduled, or replaced by delivery the customer can use themselves.

• Pricing consumables into the agreement

  Consumable cost and handling built into the agreement price, with a margin that covers waste and returns.

• Consumable cost per agreement

  Consumables used set against consumables priced, so drift is caught at renewal.

The measure it works from

Measure

Margin per agreement per year

Which means

What an agreement brought in over its year, less the technician time, drive time, parts, consumables, covered repairs and office time it actually used.

Compared against

The agreement price set on the day it was sold.

Every figure in the document is illustrative, produced by one internally consistent model, and the document says so on its own cover.

The Filter Change